Hemant Jewellers encourage customers to provide complete mailing address along with the contact number/s & pin code for delivering the products on time. Hemant Jewellers aims to dispatch all orders within 24 hours (excluding holidays, Saturday and Sunday) after the placement of order. Hemant Jewellers shall not take responsibilities for delays due to incomplete address listings. In a situation of re-shipment for the same order, customers will be responsible to pay re-shipping charges and any other related fines/penalties.

All orders are shipped through the best courier agencies and delivered at your doorsteps approximately within 3-7 working days; post the dispatch of your shipment. Orders are shipped on business days only. Business days are Monday to Saturday 9am-6:00pm, excluding holidays within India. During holiday season, we highly suggest that you place your order at least 5 days in advance to allow enough time for delivery. If you have any additional questions, please whatsapp us on 9022502704. All products are shipped via reputed courier company like Fedex, SpeedPost,First Flight & Trackon. Our Shipping Rates are subsidized and are comparatively much lower than what the shipping companies usually charge for international shipments. We always strive to offer our shoppers/customers the lowest shipping charges possible. Please note that shipping companies determine shipping charges based on the package weight.

At the time of delivery, if you are not available to receive the parcel, the courier company would get in touch with you to arrange for re-delivery or you can pick it up from their office location. In case if you have provided the office address, due to security reasons products might get delivered at the security desk itself, so please make sure you (are aware of) check with the security desk.

We do not take responsibility for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.

International Shipments

All International shipments are dispatched once payment is received from customer. Usually, all shipments will be dispatched in 48 hours. Delivery time is 7 to 28 days after dispatch. Cash on Delivery is not available for International shipments.

Please note that the courier company would bill any kind of customs or duties if applicable for the ordered items, separately to the customer at the time of delivery which will depend on the rules and regulations of the country. The duties and taxes are not included in the price of the product.