Shipping Policy

We strive to deliver the products purchased from kolhapurisaaj in the committed time with proper packaging. For all the purchases of Rs. 500 or more, we will deliver the order to your doorstep free of cost within India. A shipping charge of Rs. 50 will be applicable to all orders under Rs. 500 within India. Shipping Charges are applicable for the orders outside India irrespective of the order amount.

  • Shipping charges will be refunded along with order amount in case order is cancelled, lost or un-delivered to your preferred location.
  • In case of cancellation of part of the order, shipping charges will not be refunded.
  • Shipping charges are non-refundable in case delivered products are returned under 7-day return policy. For more details refer it.

How are orders placed on delivered ?

All orders placed on are dispatched through our courier partners such as Fedex, Blue Dart, DTDC and firstflight. We do use India Posts - Speed Post to deliver orders placed for remote locations.

How do I check the status of my order?

On order shipment, we will send email that contains the tracking number and name of the logistics provider. You can visit the website of the logistics provider and enter the tracking number for your shipment details to track the status of your order. Please find the list below

How long does it take for an order to be delivered to me?

We deliver most of our orders within 5-7 days from the order date within India. However for remote locations, we may take 10-12 days. In such scenarios, it will be communicated through mail and sms. For outside India, most of our orders are delivered within 15 days from the order date.

Does deliver products outside India?

Yes. delivers products in all major countries outside India. Following is the list of some of the countries :

  • Australia
  • Bangladesh
  • Canada
  • Nepal
  • Singapore
  • South Africa
  • United Kingdom
  • United States

What to do if the order should have been received my order but you haven't ?

Use the tracking information (reference number and name of the Courier partner) and please visit the courier partner's site to check for your Order. You can call the courier partner with your reference number for clarification. If you are not happy with the information, do give us a call with order number and we will be happy to help you